Yes. Your card is charged in full at checkout so we can reserve and ship your order right away. Prefer to spread the cost? Choose Klarna or Afterpay at checkout to pay over time.

You can return your equipment, but please contact us first for return authorization. Return shipping is the buyer's responsibility, and a restocking fee may apply. We recommend reviewing our full Refund & Return Policy before ordering.

Every device comes with a 3-year limited warranty covering most major components. Consumable parts (handles, filters, treatment tips) and damage from misuse or water aren't covered. Extended warranty is available at checkout for added peace of mind.

We ship to the US and 35 countries and regions, with free shipping applied automatically — no code needed. These orders are also sales-tax free. Not seeing your country? Subscribe to our email list and we'll let you know as we expand.

Report any shipping damage within 14 days of arrival with clear photos and video, and we'll replace the affected parts. For everything else, our support team helps you troubleshoot remotely and ships genuine replacement parts to your door — most fixes never require sending the machine back.

Orders move to our warehouse almost immediately, so reach out right away if you need to fix an address or cancel. Once a tracking number is generated, the order is already with the carrier and can't be canceled — even if tracking hasn't updated yet (carriers can take up to 48 hours to scan it in).